HeroCallBETA
FAQ

Questions about HeroCall

HeroCall is an AI coach for live No-Limit Hold'em cash games. You describe a hand the way you'd tell it to a friend, talk it through, and get coaching on the decisions you made. The poker math gets done properly, and the reasoning is grounded in the game you actually played rather than a solver's version of it.

It's in open beta and free to use. Here's what players usually want to know before they give it a try.

What HeroCall is

Who is HeroCall for?

Live cash players, roughly 1/2 through 5/10, who already think about their hands away from the table. If you jot down hands on your phone between orbits, post them in forums or the group chat, or work with a coach (or have been meaning to), you're exactly who we built this for. Newer players are welcome too, and it meets you where you are. If you're a winning reg, you'll get more out of it the more context you feed it.

Isn't this just ChatGPT with a poker prompt?

No. A general chat model reads your hand as prose and answers in one pass. It sounds confident, but it gets the basics wrong more often than you'd think: miscounting the pot, botching the stack-to-pot ratio, misreading the board, or quoting pot odds that don't add up. When the arithmetic is wrong, everything built on top of it is wrong too.

HeroCall does the parsing first. It turns your description into a structured hand: positions, stacks, streets, every action. Then it calculates the numbers that matter, like pot size, SPR, pot odds and effective stacks, in code rather than in prose, with validation checks at each step. Only then does it start coaching. If it had to fill in a detail you didn't give, it tells you what it assumed instead of quietly making something up.

How is this different from a GTO solver?

A solver answers a narrow question: what's optimal if everyone at the table is playing the game the model assumes?

Live poker often isn't that game. The villain has limped eleven hands in a row. The table is straddling every pot. Someone is steaming after a big loss. A solver has nowhere to put any of that. HeroCall does. Give it your reads, player tendencies and table dynamics, and the analysis changes with them. Then push back, add more context, and talk through other lines. It should feel like working through a hand with a strong player, not reading a static output.

Does it actually understand live poker?

Yes. Straddles, limped multiway pots, deep stacks, short-handed home games, stand-up games, loose-passive tables, and the reads you pick up over a six-hour session are all normal inputs here, not edge cases. HeroCall is built for the game as it's played in card rooms, and its reasoning is tuned for live cash dynamics rather than online six-max.

How does HeroCall compare to working with a coach?

HeroCall is complementary to a coach. It fills the gap between sessions. A good coach costs real money and isn't around in the parking lot at midnight when a hand is still bugging you. HeroCall is where you do the first pass on every hand that nags at you, the same night, while it's fresh. The spots you still can't resolve are the ones worth bringing to your coach, and now they arrive as a clean hand history with the numbers already done.

No coach yet? This is a way to start doing real review right now, and when you do get one you'll get far more out of it because you'll already know where you're leaking.

What does a review actually look like?

See for yourself. Here's a real hand reviewed in HeroCall, with the formatted hand history, the analysis and the whole follow-up conversation on one page. Nothing hidden, nothing curated. Every review made with an account can be shared exactly like this.

Is this real-time assistance?

No, and it isn't built to be. HeroCall is a review tool. It parses a hand, talks through ranges, reads and math with you, and asks for the kind of context a solver or a chart never would. What it doesn't do is spit out "raise" or "fold". It's slower and more conversational than a lookup, on purpose. The goal is a player who makes good decisions on their own, not one who needs a screen.

Using any device to gain an edge at a live table is cheating, plain and simple, and we'd rather lose a customer than enable it. It's also just bad poker. The edge in live games comes from watching the table, and you can't do that while staring at your phone. Dictate the hand on a break or in the car, and do the real work once the session's over.

Getting started

Do I need to download anything?

Nope. HeroCall runs in your browser on desktop or mobile. Head to herocallpoker.com and start talking through a hand.

Do I need an account to try it?

No. Open the trial, describe your hand, add any specific questions you have about it, and hit Analyze. You get two full hand reviews with no sign-up. After that, a free account lets you keep going and saves your hands so you can come back to them. No credit card, no invite code.

Do I have to type the whole hand out?

No. Use your phone's voice-to-text (usually the microphone button on the keyboard) and just talk. On a computer, use whatever dictation tool you already like. You can also paste in a hand you've already written up in a notes app or a message to a friend.

A tip from players who use it a lot: don't wait until after the session to reconstruct every hand from memory. Step away for a minute when something interesting happens, dictate a few sentences while it's fresh, and do the same in the parking lot on the way home. Your hands will be waiting in your account when you have time to sit down with them properly.

Do I need to use proper poker notation?

No. Describe the hand the way you'd tell it to a friend. Details can come out of order. Use shorthand or don't. Be unsure about a stack size. HeroCall is built to understand casual, real-world hand recall, and it hands you back a clean, properly formatted hand history you can use anywhere.

Talking through a hand

Can I give the hand street by street?

Either way works. Paste the whole hand and get a full review, or go one street at a time and get a read on each decision before you reveal the next card. You can also start with the complete hand and then dig into a single street or decision with follow-up questions.

What if I misremember a stack size, position or bet?

Totally normal. Nobody remembers every chip. Give your best recollection, or just say you're not sure. HeroCall will make an assumption and tell you what it assumed, rather than quietly inventing a number. If the assumption is wrong, correct it and run the analysis again.

What if I disagree with the analysis?

Push back. Poker decisions are rarely black and white, and context changes answers. Maybe the villain had shown down two bluffs in the last hour. Maybe it was a must-move table and stacks were about to reset. Maybe the game was so soft that a thin value bet was clearly right no matter what theory says. Tell HeroCall and keep the conversation going. You can challenge one specific part of the analysis without starting the hand over.

If it still looks wrong, tell us. Hit thumbs-down in the app, or bring the hand to the HeroCall Discord and argue it out with the founder and other beta players. Disagreements are the most useful feedback we get.

Your hands, saved and shared

Why do I need an account after the first two hands?

So your hands don't disappear. Every review is saved to a searchable history you can tag and filter by position, result, villain type, or whatever you care about, and reopen any time. Over a few months that turns into a personal database of the spots you actually play, which is something almost no live player has.

It's also the foundation for what's coming next: leak detection and targeted drills built on your own hands.

Can I share a hand review with someone?

Yes, and honestly this is one of the best parts. With an account, any review becomes a public link that includes the formatted hand, the analysis and the conversation, and anyone can open it without signing up.

Drop it into the group chat. Post it to Two Plus Two or Reddit instead of typing the whole hand out again. Send it to your coach before your next session. Your name can be hidden, and you can revoke the link whenever you like.

Who can see my hands, and are they used to train anything?

Your hands are private to you unless you choose to share a specific review, and HeroCall does not train AI models on them. The leak-detection features we're building work on your own hands to find your own patterns; if we ever look for patterns across many players' hands, that data will be anonymized first, and we'll tell you before it happens.

You can delete individual hands or your whole account at any time. Full detail is in the privacy policy.

What it handles

What games and formats does it support?

Live No-Limit Texas Hold'em cash games are what HeroCall is optimized for. Straddles, limped pots, deep stacks and multiway pots are all standard. Other variants, such as Pot-Limit Omaha, aren't supported yet.

Can it review tournament hands?

It can discuss them, but it isn't built for tournament-specific strategy. There's no ICM, payout-ladder or bubble awareness yet, so the coaching will lean toward cash-game reasoning. Treat tournament reviews as a useful discussion rather than tournament advice.

Can it review online hands?

Yes, if you paste or describe the hand. HeroCall doesn't import hand histories from online sites directly yet, but a single online hand gets the same detailed review a live one does.

Pricing and the beta

Is it really free?

Yes. HeroCall is free during open beta. No invite codes, no credit card, nothing that quietly turns into a subscription. Paid plans come after the beta, and beta users lock in a founder rate when they launch: the lowest price HeroCall will ever charge, for as long as you stay subscribed.

Is there a limit on how many hands I can review?

Without an account, two. With a free beta account, up to 10 hand reviews per day. There's no limit on how detailed a hand can be. A deep, five-way pot described all the way through the river is fine, and follow-up questions on a hand you've already reviewed don't count against the daily total.

What does "open beta" actually mean?

It means HeroCall is being built in the open, with the players using it shaping what comes next. The roadmap isn't set in stone and you'll run into some rough edges. The reason to be here now rather than later is that the people in the beta are the ones deciding what HeroCall becomes, and they lock in the founder rate for doing it.

How do I report a bad answer or ask for a feature?

Three ways, and the founder reads all of them personally:

  • Thumbs up / thumbs down on any response. This is the fastest signal on coaching quality.
  • Email: hello@herocallpoker.com
  • The HeroCall Discord, where you can post a hand for a second opinion, challenge an analysis, or see what's being built next.

If something feels wrong, confusing or missing, say so. What gets built next is shaped by what players push for.

Still the fastest way to find out: try one hand.

Review a hand free →

No account for the first two. Read the guides if you would rather start with the poker than the tool. Or come straight to the Discord and tell us what the coach should do better.